Return policy

Welcome to Walkora. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any order. 1. General Walkora is an online footwear store offering formal shoes, casual shoes, sports shoes, sneakers, loafers, and custom-made shoes. By using this website, you accept these terms in full. 2. Products and Pricing All products are subject to availability. Prices are listed in Pakistani Rupees (PKR) and may change without prior notice. We strive to ensure all product details and prices are accurate, but errors may occasionally occur. 3. Orders and Confirmation Once an order is placed, you will receive an order confirmation. Walkora reserves the right to cancel or refuse any order due to stock issues, pricing errors, or suspicious activity. 4. Custom Orders Custom-made shoes are created based on customer-provided designs. Once confirmed, custom orders cannot be cancelled, modified, or refunded unless there is a manufacturing defect. 5. Payment Policy Full payment must be completed before order processing begins. We use secure payment methods; however, Walkora is not responsible for third-party payment gateway issues. 6. Shipping and Delivery Delivery times may vary depending on your location. Walkora is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances. 7. Returns and Refunds Returns are only accepted for defective, damaged, or incorrect products. Items must be unused and returned within the return policy period. Custom orders are non-refundable unless defective. 8. Intellectual Property All website content including logos, product images, text, and designs belongs to Walkora and may not be copied, used, or reproduced without permission. 9. Limitation of Liability Walkora shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. 10. Changes to Terms We reserve the right to update these Terms and Conditions at any time. Continued use of the website means you accept the updated terms